Fedloan Servicing

Access to myfedloan platform

Because of its relationship with AES, MyFedLoan Servicing is considered the largest student loan service in the United States. With millions of current and former customers, many borrowers have shared their experiences with online service providers.

MyFedLoan differs from other federal student loan servicers in that it has been chosen to help manage the Public Service Loan Transfer Program (PSLF). 

For borrowers who submit employment certification forms (if you are considering using USLP, the Department of Education recommends that you do so as soon as possible), their federal loans will be transferred to FedLoan Servicing.

Discover all the features available through Account Access, an online account management tool.

Managing your loans on the MyFedLoan platform

Using the MyFedLoan platform is the easiest way to track your loan repayment progress, get information about discount opportunities, and download the necessary forms for loan renewals and refunds, rebates and settlements, TEACH grants and more.

Follow these steps to access your myfedloan account

Myfedloan account - Access to myfedloan platform - Myfedloan

Due to the sensitive nature of student loan financial information, we recommend that you use a secure and unique password for your account, as you would with online banking.

Once you have created an account and logged into the platform, you should be ready. The amount of your credit will automatically be transferred to your account and you will be able to see exactly how much you owe.

The next steps to register and start filling out the corresponding forms are as follows:

  • Download the PSLF “Employment Certification Form”, and complete the borrower part of the form and print it (in this link you can access the complete guide to download and fill out this form).

  • Give form to Human Resources department at your employer, to complete employer section and sign.

  • Upload the form to FedLoan Servicing website myfedloan.org

Myfedloan Student Loan Repayment Options

Now that you’ve created an account, it’s time to determine which repayment plan is best for you. MyFedloan offer two standard repayment options:

This plan is the fastest way to pay off a student loan. For unconsolidated loans, the term is 10 years, and 30 years for consolidated loans.

The plan calls for a 10-year repayment period, starting with a lower monthly premium and increasing every two years. Initially, your lower monthly payment only covers interest.

The idea behind a staggered repayment plan is that your income increases over time. This plan can be ideal for young graduates who are short on money.

But the downside is that if you pay less up front, you’ll end up paying more interest over the life of the loan. So we recommend that you avoid this route as much as possible.

Having trouble meeting your repayment plan? You’re not alone. Fortunately, MyFedLoan also offers several different repayment plans to help make your payments easier.

Myfedloan repayment plans

myfedloan access

  • Income-Based Repayment

    This repayment plan applies only to FFEL loans. The monthly payment is determined by your total monthly income, but you must at least pay the interest incurred. The term of the loan may be extended for up to five years.

  • PAYE

    The monthly payment depends on your income and family size. The monthly loan payment is usually 10% of your income, and the loan may be canceled after 20 years of eligible payments.

  • Payment with income verification

    The monthly payment is usually 15% of your disposable income and also depends on your family size. The maximum repayment period is 25 years.

  • Income-based repayment

    Under this proven income-based repayment plan, you pay either 20% of your discretionary income or the amount you would have paid under a fixed 12-year income-based repayment plan - whichever is lower. Payments are made over a maximum of 25 years.

  • Extended Standard Repayment and Extended Graduate Repayment

    To reduce your monthly payments, these plans extend up to 25 years from the traditional 10-year repayment plan.

More tools on MyFedLoan

In addition to information about your loan, the MyFedLoan portal also provides some useful tools. For example, the site has a section on the basics of student loans, such as an overview of your repayment options, what to do if your payment, loan forgiveness, and liquidation and consolidation are not timely. 

Review Your Payment History

View a breakdown of the last 12 payments you made on your account.

Obtain a Loan Payoff

Get a quick and easy refund or repay the loan in full through your online account.

View Public Service Loan Forgiveness Qualifying Payments

View the number of qualifying payments counted toward forgiveness online anytime under View Loan Details.

Track your payments

The site also has a resource center for borrowers who are still in school. The Student Loan 101 website provides information about your responsibilities as a borrower and facts about student loans.

In grace

The “During the Grace Period” section of the website provides information for students who have graduated and are currently within the grace period. This section provides information on what happens during the grace period, how to prepare for repayment, and how to understand the concept of interest. This section provides a tool that allows you to view information about your credit as well as another tool that allows you to evaluate your monthly bill. It also contains information about loan waivers and special rate plans, as well as interest savings and grace period calculators. You can also find tax information online to view and print IRS Form 1098-E (Interest Payable), IRS Form 1099-C (Debt Cancellation) (if applicable), and “Tax Summary Form”.

Update your account profile

We need your most recent contact information so we can send you important information or contact you if we need to discuss your account. Under Account Access, you can update your :
  • Contact Information
  • Password
  • Privacy settings

Myfedloan contact

  • General inquiries
  • Mailing address
  • Letters and correspondence
  • Credit disputes

Call 1-800-699-2908 between 8 a.m. and 9 p.m.

Eastern Time, Monday through Friday.

Department of Education

FedLoan Servicing

P.O. Box 790234

St. Louis, MO 63179-0234

FedLoan Servicing

P.O. Box 69184

Harrisburg, PA 17106-9184

FedLoan Servicing Credit

P.O. Box 60610

Harrisburg, PA 17106-0610